Google Calendar Integration Guide

Google Calendar integration allows your agent to check calendar availability and book appointments automatically using OAuth-based secure access.

• Enable automated appointment scheduling
• Sync with real-time calendar availability
• Avoid scheduling conflicts
• Customize meeting names, duration, and working hours

• Go to the Integrations page in your dashboard
• Select the All Integrations tab
• Find the Google Calendar card and click Connect
• Authorize access through Google OAuth login
• Once authenticated, it will automatically connect your Google Calendar

Finding Cal.com in dashboard

Clicking Connect

• Go to your agent's edit page
• Select the Integrations tab
• Find 'Google Calendar' under Connect New Integrations
• Click Connect and follow the OAuth login process
• Once verified, the integration will auto-attach to your agent

After connecting, you can customize your calendar settings via the configuration modal.

• Integration Name: A label to identify this integration
• Description: Purpose of the integration
• Default Meeting Name: Title used for all scheduled events
• Default Meeting Duration: Choose between 15, 30, 60 minutes etc.
• Business Hours: Set your availability window (Start and End Time)

Customize meeting defaults after connecting Google Calendar

• The agent will automatically fetch available time slots and suggest appointments
• Events will only be scheduled within the defined business hours
• Meeting invites will be auto-created in your Google Calendar
• The user receives a confirmation and calendar link instantly

• Use descriptive integration names to manage multiple calendars
• Update business hours as per your availability changes
• Test calendar booking flow using simulated queries
• Ensure you have granted correct permissions during OAuth login