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    Bulk Call Campaign

    Use Bulk Call Campaigns to reach out to multiple contacts in one go using our AI-powered voice bots.

    1. Overview

    Bulk Call Campaigns enable you to reach out to multiple contacts in one go using our AI-powered voice bots.

  1. Define a named campaign for tracking
  2. Select a phone number (voice bot) to originate calls
  3. Upload contacts via CSV with custom context fields
  4. Monitor status and results after campaign launch

    5. 2. How to Send Bulk Calls

  5. Navigate to the Bulk call section from the Main Dashboard.
  6. Click 'Create New Campaign': Start by creating a new campaign.
  7. Add Campaign Name: Enter a unique name for your call campaign to help track it later.
  8. Attach Phone Number: Choose the phone number from which the calls will be made. This will automatically display the bot associated with that number.
  9. Upload Contact List: Upload a CSV file containing the list of phone numbers and additional context.
  10. Click 'Create Campaign': Once uploaded and configured, click to launch the campaign.

    11. Navigate to the bulk call section from the main dashboard

    Create Bulk Call

    Create new Campaign

    Create new Campaign

    Add campaign details and Phone number. It will show the bot associated with that number

    Add campaign details and Phone number. It will show the bot associated with that number

    Upload Bulk call csv and start the campaign

    Upload Bulk call csv and start the campaign

    CSV Format Guidelines

  11. File must be in .csv format
  12. Required column: phone_number (Including country code, e.g., 1, 91, etc.)
  13. Optional columns: name, company, reason_for_call, etc.
  14. Additional columns are passed as context to the bot
  15. Maximum file size: 10 MB

    16. 3. Best Practices

    Tips for successful bulk call campaigns.

  16. Test with a small batch: Validate your CSV and bot flow before launching to all contacts.
  17. Use descriptive names: Campaign names help track performance across multiple runs.
  18. Keep context short: Avoid very long or irrelevant fields in your CSV for cleaner execution.
  19. Use call monitoring: Check call status and logs in the dashboard after launching.