OmniDim Logo
    HomeDocumentationAgent Timezone

    Agent Timezone Configuration Guide

    Learn how to set and update your agent's timezone for accurate scheduling and time-based operations.

    1. Overview

    Setting the correct timezone for your agent is crucial for accurate scheduling, appointment booking, and time-based operations. This ensures your agent operates according to your local business hours and can schedule meetings correctly.

    2. Why Timezone Matters

  1. Accurate appointment scheduling with calendar integrations
  2. Proper business hours operation
  3. Correct time display in conversations
  4. Synchronized meeting invitations and confirmations

    5. 3. Method 1: Update via Settings

    The most direct way to update your agent's timezone through the settings page.

  5. Navigate to your dashboard and go to Settings page
  6. Find the Timezone section and choose your desired timezone from the dropdown menu
  7. Your agent will now operate in the selected timezone

    8. Go to Settings page

    Update Timezone

    Update Timezone

    Update Timezone

    4. Method 2: Automatic Timezone Notification

    When you add calendar integrations, the system automatically prompts you to update the timezone.

  8. Add a Google Calendar or Cal.com integration to your agent
  9. A notification will automatically appear asking to update timezone
  10. Click on the 'Update Timezone' notification
  11. From the timezone modal Select the appropriate timezone and save it

    12. Timezone Notification

    Update Timezone

    Update Timezone Modal

    Update Timezone