RingCentral SIP Configuration
Complete guide to configure your RingCentral SIP trunking
Fully Supported
Overview
RingCentral's SIP trunking allows you to connect your existing phone numbers to OmniDimension AI agents. This guide covers the complete setup process including SIP credentials and optional outbound proxy configuration.
Prerequisites
What You'll Need
- • Phone number with SIP capability
- • SIP trunking enabled on your account
Configuration Features
- • Optional outbound proxy support
- • IP whitelisting available
Step-by-Step Configuration
Follow these steps to set up your RingCentral SIP trunk for OmniDimension
1
Enable SIP Trunking
First, you need to enable SIP trunking in your RingCentral account:
Access RingCentral Admin Portal:
- 1Go to RingCentral Admin Portal
- 2Sign in with your admin credentials
- 3Navigate to Phone System → SIP Trunking
- 4Enable SIP trunking for your account if not already enabled
2
Get Your SIP Configuration
Configure your SIP trunk in RingCentral and copy the configuration details:
In RingCentral Admin Portal:
- 1Go to Phone System → Phones & Devices
- 2Click "Set up manually using SIP"
- 3Configure your SIP credentials and settings
- 4If using outbound proxy, choose the one closest to your region (e.g., sip60.ringcentral.com:5090 for US)
- 5Copy your complete SIP configuration details (host, username, password, etc.)
3
Import to OmniDimension
Now import your RingCentral number to OmniDimension:
In OmniDimension:
- 1Go to Phone Numbers on OmniDimension dashboard
- 2Click "Import from SIP Trunk"
- 3Select "RingCentral" as your provider
- 4Enter your SIP credentials (host, username, password, outbound proxy if needed)
- 5Test the connection and import
Need Help with RingCentral Setup?
Our team can help you configure your RingCentral SIP trunk or troubleshoot any issues.
For comprehensive setup instructions, refer to RingCentral's official guide:
RingCentral SIP Settings Guide